Transitioning to Reservations Only

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For a variety of reasons, we will be moving to an appointment-only system for visiting the lounge. We find that many people who drop in, looking to adopt, do not know what our organization does or how it functions and sometimes leave feeling irritated or angry that we aren’t what they thought. We work hard to be clear on our website what we do, how we do it, and why we do it, and we have systems in place to help ensure that potential adopters have a pleasant and informative experience.

Beginning this week we will no longer accept walk-in visits. We will be displaying signage in our front window, updating the language throughout the website, and sharing the change via social media.

The lobby gift shop will remain open for drop-in shopping and we will always accept donations in the lobby as well. We just want to have a better heads up on visits to expect.

Price Increases Coming

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It looks like we will need to raise the prices slightly for admission to the lounge. We’ve kept the prices the same for several years. Over that time rent, Internet, security, and utilities have all gone up. The latest is an unexpected increase in the common area maintenance fee that we pay along with our rent. In April that will increase by about $135 per month, along with a modest increase in rent of about $80 per month in May. To help offset those costs, visits will be going up in price beginning Wednesday, March 26, 2025. The new admission fees will be $9 for 30 minutes, $12 for 45 minutes, and $15 for 60 minutes. We will no longer offer discounted fees on Wednesdays. We anticipate that the lounge will cost roughly $116 per day to maintain, not including food, litter, supplies, or vet bills. Entrance fees, purchases in our lobby, and donations have always been our main sources of income and we hope visitors will still be generous!

Modified Hours

posted in: General Updates | 0

We have a few days coming up to make note of:

Wednesday, January 29th: We will be closing early at 1:30pm in order to prepare for a lobby improvement beginning early the next morning.

Wednesday, February 26th and Friday, February 28th: The lounge will be closed as Jennifer takes a short trip out of town.

Sunday, March 2nd: We will be closing at 3pm in order to host a “Crafts with Cats” event from 3-4:30pm.